Privacy Policy
Last updated: May 2026
1. Who We Are
Bodyfaze Hub is operated by Bodyfaze Ltd. This policy explains how we collect, use, and protect your personal data when you use our Service.
2. Data We Collect
- Account data — name, email address, and encrypted password when you register.
- Billing data — your Stripe customer ID and subscription status. We do not store full card details; these are held securely by Stripe.
- Usage data — pages visited, workouts watched (used to improve the Service).
3. How We Use Your Data
- To provide and personalise the Service.
- To process payments and manage your subscription.
- To send transactional emails (password resets, receipts).
- To comply with legal obligations.
4. Third-Party Services
We use the following third-party processors:
- Stripe — payment processing (stripe.com/privacy)
- Resend — transactional email delivery
- Vimeo — video hosting
5. Data Retention
We retain your account data for as long as your account is active or as required by law. You may request deletion of your account and associated data at any time by emailing us.
6. Your Rights (UK GDPR)
You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].
7. Cookies
We use a single session cookie for authentication. No advertising or third-party tracking cookies are used.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or a notice on the Service.
9. Contact
For privacy queries, contact [email protected].